About VTechCare

VTechCare is a trusted provider of computer support via phone and remote real time tech support for the home, home office and Telecommuters. The company is based in Phoenix, Arizona with support staff across the globe.

VTechCare was founded by Amaan Goyal, an industry veteran and entrepreneur, with the mission to provide our clients with reliable, trustworthy and high quality computer support services at the most reasonable rates possible. We thoroughly enjoy working with computers and technology and we are truly passionate about what we do! We don’t stick to standards; we recreate them and exceed them.

VTechCare’s customer approval rate of 93% and resolution rate of 82% are amongst the highest published benchmarks in the computer support industry. Currently available to customers in United States, Australia, United Kingdom and Canada, VTechCare services will expand to other geographies in the near future.

VTechCare combines superior talent with proprietary technology (TechCare) to deliver the best computer support service at an incredible price. VTechCare’s training program has an extensive focus on the ability to listen to customers in defining their problem. Once the problem is identified, VTechCare’s technicians use TechCare proprietary knowledge database and a personalization engine to provide them a customized service.

Due to the web-based nature of the company's online PC service, customers now have a more affordable, more convenient and easier computer support option at the click of a mouse. The knowledge database, TechCare grows with every interaction by capturing the problem, its solution and the specifications of the computer hardware, software and all the peripherals. VTechCare’s personalization engine captures the customer's demographic information and his/her behavioral profile. VTechCare’s database serves information on the customer and his/her history of incidents, every time a contact is made to provide a personalized service and reduce time for the solution.

Are you having problems with your computer? Are you having nagging, recurring and debilitating problems that prevent you from getting your work done comfortably? If you are ready to experience true peace of mind when it comes to your personal computing needs, help is just a click away.