OPERATING SYSTEMS

Supported Operating Systems:
Windows Vista
Microsoft operating system Windows XP Home
Microsoft operating system Windows Millennium
Windows 2000 Professional
Windows 98 Second Edition
Windows XP Professional

Support Provided for:
Computer installation
System requirements for installation
Computer installation Reinstallation
Computer repair Upgrades
Troubleshoot Troubleshooting
Microsoft operating system Performance optimization

SOFTWARE

Supported Software:
Install software Microsoft Office
Install software Microsoft Excel
Install software Microsoft Power Point
Install software Microsoft Access

Support Provided for:
Computer installation System requirements for installation
Setup installs Reinstallation and standard setup
Setup installs Basic configuration and Functionality
Troubleshoot Troubleshooting

ANTIVIRUS SOFTWARE

Supported AntiVirus software:
Install antivirus McAfee Virus Scan
Install antivirus Resift AVG
Install antivirus Trend Micro Collin

Support Provided for:
Install antivirus Symantec Norton Antivirus
Security Reinstallation Uninstallation
Virus removal Standard Upgrade
Virus removal running a Virus scan
Virus removal
Removal of threats found, subject to having access to the said files and the capabilities of antivirus software

ANTISPYWARE

Supported AntiSpyware software:
Install antispyware Ad Aware
Install antispyware Spigot

Support Provided for:
Security Reinstallation Uninstalling
Spy ware removal standard Upgrade
Spy ware removal running a Spy ware scan
Spy ware removal of threats found, subject to having access to the said files and the capabilities of antispyware software

NETWORK DEVICE

Supported Networking Devices:
New internet connection Dial up modems
New internet connection DSL cable modem connectivity
New internet connection Ethernet cards and adapter
Internet speed ssoptimization10100 mbps

Support Provided for:
Setup installs Reinstallation and standard setup
Small business Basic configuration to setup a workgroup based network
Computer repair Verify network connectivity

PERIPHERALS

Setup installs CD, DVD ROM
Setup installs CD, DVD Writer
Install printer Printers
Multifunctional printers Scanners
Multifunctional printers

Support Provided for:
Setup installs Verifying Installation Software
Install printer Standard configuration and setup
Printer repair Troubleshooting
Install software Basic functionality

Note:

• The troubleshooting services exclude any physical configuration and repair of hardware.
• Support will be limited for products registered at the time of subscription.
• Products added after the registration date are not included in the support
• Microsoft Windows, Internet Explorer and other Microsoft products referenced herein are either trademarks or registered trademarks of
  Microsoft Corporation.